Supermarket

Running a supermarket means serious business! It requires a lot of discipline and a reliable IT system.

Next you will find out just what managing a supermarket means.

If you have come so far as to open a supermarket it definitely means that you are no retail rookie. You have probably gone through all the retail stages. Just to give you a little perspective, imagine multiplying by 10 the number of problems that usually occur in running a regular general store and by 100 the number of customers.

The average of receipts issued in a day for each Point-of-Sale in a supermarket can amount to 600 up 800, or even 1000 during busy seasons. That brings us to an average of one customer/minute. This kind of traffic and a high general level of risk make botched jobs hazardous and sooner or later losses are bound to happen.
This is why supermarket solutions must be highly automated. This will prevent human error and will allow you to process safely and fast a large amount of data and merchandise. Another defining characteristic of supermarkets is the necessity to operate simultaneously both in the back office, for the merchandise reception and shelving segment, as well as in the front office where the Point-of-Sales are located.

The solution we have addresses medium and large supermarkets that feature a diverse array of products in a relatively generous display space. These stores usually have a large number of items that are  in considerable amounts on the shelves.

In the following presentation you will see the necessary elements in implement a supermarket solution:

The need to share all the operational data of a store in real time requires a separate data server that has a processing capacity that can cover all the simultaneously connected users.

The most laborious activity in a supermarket is by far the reception of merchandise. This activity also can affect the whole system. An erroneous reception can cause major discrepancies in the stock management and later on in the faulty administration of the commercial margin. This is the reason why reception workstations should be as automated as the ones located at a Point-of-Sale. The pieces of equipment connected with such workstations usually are stationary bar code scanners and label printers which are necessary for the in-store labeling.

The meat, cold cuts, dairy, or bulk items departments need weighing systems that also provide separate labeling for each one of them. All this equipment needs to be connected to the back office system in order to allow the automatic update of prices or shelf live dates that must be printed on the label. Delay in update will cause many customer complaints and inherently a faulty reputation.

Checking stock, shelf prices and expiry dates, as well as inventory are now easy thanks to mobile Wi-Fi terminal which are permanently connected to the central database through SmartCash Mobility.

Point-of-Sales must face a lot of product traffic and therefore need omnidirectional bar code scanners and flow scales that are connected to the POS.

 

Shopping Cart

Front Office:

  • Independent POS equipment (EcoPOS);
  • Fiscal printers;
  • Customer alphanumerical display;
  • LCD Displays (TouchScreen displays are mandatory if a POS connected scale is used)
  • POS keyboard (not necessary if a touchscreen display is employed)
  • Omnidirectional bar code scanner;
  • Regular POS connected scale (Legume-Fructe);
  • Cash drawer;
  • Surge protection outlet;
  • UPS of minimum 650VA;

Back Office :

  • Central database server on a server hardware platform that features a RAID HDD that is both optimized for data protection and rapid writing. We advice using brand hardware.;
  • Operational workstations for goods recption and shelf management (EasyData);
  • Shop management workstations (SmartBox);
  • Unidirectional bar code scanner;
  • Customer price checkers;
  • Wi-Fi mobile terminals (for goods receptions, shelf checking, and inventory;
  • Bar code printers;
  • Laser printers;
  • Broadband router;
  • Wireless Access Points;
  • Surge protection outlets;
  • UPS of minimum 2000VA for the database server;
  • Structured wire data network;

Front Office:

  • SmartCash POS Professional;

Back Office :

 

  • SmartCash Shop versiunea Professional – Main License;
  • SmartCash Shop versiunea Professional – Second Licences;
  • SmartCash Mobility;
  • SmartCash Check;
  • SmartCash Lynx;

(*) OEM software licenses, that were bought together with equipment will cost up to 35% less than Retail licenses that are purchased separately.

Servicii si norma orara:

  • Installation – Approx. 12 ore;
  • Personnel Training  – Between 16 – 24 hrs. according to the number of employees;
  • Opening Assistance - Approx. 6 hrs.;
  • Inventory Assistance – Approx. 12 hrs.;

Total implementation number of hours: Between 46-54 hrs.(*);
(*) The total number of hours is set for the opening of the first store from scratch and varies according to the number of operators that require training.

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