Shop Management and Personnel Recruitment Assistance

Once you have decided to optimize your shop’s workflow you should first take into account risks. In getting to know and planning your activity being aware of the risk factors is essential to such a degree as to often make a difference between success and failure.

Our extensive experience in shop implementation and thorough knowledge of specific retail processes can provide you with an important asset. We offer consultancy for an efficient planning for both standalone shops and chains workflow in these particular fields:

  • Modeling the optimal supply chain;
  • Establishing the optimal supplier collaboration framework;
  • Figuring the number and placement of goods reception, weighing, and labeling;
  • Setting the rules for handling and sorting of the goods during reception;
  • Finding the appropriate number of personnel to attend the shelves;
  • Display area management;
  • Configuring the point-of-sale display;
  • Setting the optimal customer flow throught the shop;
  • Key-elements in configuring the passive shop security;

People are the key to any successful retail endeavor and especially to businesses that decide to optimize their workflow by implementing new software solutions. Any entrepreneur who has an interest in small to medium retail outlets must agree that his employees’ attitude is the key element that drives customers in their store. At the same time, he must carefully consider that rethinking the whole workflow in a store puts pressure on the employees. The new guidelines and the mentality shift that these entail determin a personnel fluctation that ranges between 5% and 30% and especially during the deployment phase. This is why, just like in football, your team should have backups ready to take over.

You can make use of our experience in dealing directly with shop staff, ranging from managers to cashiers or deposit workers in these following tasks:

  • Designing job descriptions for different positions (manager, reception operator, cashier, sales person, shelver etc);
  • Establishing a recruiting procedure;
  • Conceiving strategies to  motivate employees;
  • Permanent evaluation procedures configured for each aspect of the workflow;

Put our experience in your use and you certainly not regret it!

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